Smart call: this is why you shouldn’t hoard your old phone

World

Smart call: this is why you shouldn’t hoard your old phone

But while 40 million unused gadgets pile up, tech firms are not making it easy for buyers to give them a new life

Matthew Field

Jessa Jones deftly cracks open an iPhone 6S in front of a customer. “Battery issues with the iPhone, especially the iPhone 6S, are rampant,” she says as she inspects its innards. This is just one of hundreds of YouTube videos uploaded by Jones in her small store in rural New York state, which show her bringing old gadgets back to life.

With more than 125,000 subscribers, Jones and other tinkerers have built up a loyal following of customers tired of spending more than R18,000 on a new phone.

“The [smartphone companies] don’t let you know you have other options,” Jones tells viewers...

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