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Cape’s Hospital of Hope a case study of teamwork in the face of ...


Cape’s Hospital of Hope a case study of teamwork in the face of adversity

Organisation, support and planning gave healthcare workers a sense of unity, purpose and job satisfaction


Many healthcare workers who were on the frontline of the pandemic associate the first wave of Covid-19 with anxiety, exhaustion and burnout.

But those who worked in the country’s largest Covid-19 field hospital at Cape Town International Convention Centre (CTICC) had a different experience. According to a study by the University of Cape Town (UCT) and the Western Cape health department, positive experiences such as teamwork and high level of staff support and flexibility in dealing with the ever-changing pandemic had resulted in job satisfaction and camaraderie among healthcare workers.

While the staff at that hospital, known as Hospital of Hope, initially held a great deal of fear due to the many unknowns of the evolving pandemic and the risk it posed to their lives, researchers found this gradually dissipated and was replaced by the unity of purpose, “to contribute to humanity and the country and do the right thing during a time of great need”...

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