Just say the ward: Simple idea makes huge difference for ...

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Just say the ward: Simple idea makes huge difference for doctors, families

Cape hospital devises communication system to ease the burden on health professionals and heartbreak for families

Senior features writer

The stress on doctors at a private Cape Town hospital has been hugely eased by a humane and smart way of communicating with family members of Covid-19 patients.

“In a pandemic situation when patients are pouring in and out of hospital, we are unable to have a particular doctor to look after a particular patient,” says oncologist Dr Irene Boeddinghaus (https://www.researchgate.net/scientific-contributions/34276320_Irene_Boeddinghaus), who is coordinating the palliative care team at Vincent Pallotti Hospital.

“Every day there is a different face, or not even a face, half a [doctor’s] face, behind a mask and visor,” she said. Covid-19 teams in hospitals work shifts in the wards and ICUs on a rotational basis...

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