Airlines, travel agents wing it to cope with the outbreak

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Airlines, travel agents wing it to cope with the outbreak

As many panicked passengers cancel their plans, new cleaning and booking policies are hastily put in place

Journalist

Local airlines are scrambling to contain the fallout from the pandemic as nervous customers change or cancel their flights.

FlySafair spokesperson Kirby Gordon said the airline had seen a slow-down in new bookings as well as an increasing number of calls from would-be passengers.

“Calls are a combination of requests for changes, cancellations,” said Gordon, “and questions about whether or not flights are departing as scheduled – which they are.”..

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