Let there be light because the customer is God



Let there be light because the customer is God

FREE TO READ | I have received many complaints about products that were picked up or delivered in dim light

Consumer journalist

I had a lightbulb moment this week while reading about a woman who spent R4,600 on an outfit for her son’s wedding, only to get home to discover it was badly flawed.

It happened during this sentence: “The lighting is very poor at that bridal-wear store.”

“When we got home that afternoon, my sister placed the outfit on her bed and discovered that the beadwork hadn’t been sewn on most of the outfit, despite the salesperson being very convincing and assuring us that everything was perfect.”..

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