The elderly are left to their devices. That’s where fraud comes ...

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The elderly are left to their devices. That’s where fraud comes in

Some consumers, mostly elderly, still prefer to pay by cheque, exposing them to fraud. If only banks were more helpful

Consumer journalist

When I started as a journalist in the 1980s, there was no internet and no e-mail, let alone cellphones.

We got our information in person or over a landline phone, and when on assignment, we’d have to find a phone, often a phone box, and read out our stories to “dictate typists” in the newsroom.

We thought pagers were an incredible technological leap and the day the first fax was installed in the newsroom is one I will never forget...

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