Rental car dents are smaller than even the small print, so check both

I’ve been receiving more than my usual amount of car rental-related complaints – three in the past week alone.

Almost all relate to people being indignant about having been charged for vehicle damage they insist they did not cause.

Granted, I didn’t hear from any of the hundreds of people who no doubt had lovely, incident-free experiences with car rental companies across the land, but the spike in complaints is cause for concern...