Bank in the naughty corner for raiding client’s account
Turns out FNB had no business whipping R51k out of the account to settle a long-prescribed debt
It’s a wonderful thing to hit send on an e-mail telling someone you managed to convince a company to refund them.
When it’s R51,000 that they had pretty much given up on getting out of their bank, eight months after the bank took the money without warning, it’s an especially great feeling.
Pascual Maake of Bronkhorstspruit’s story began last New Year’s Eve when he received an SMS from his bank, FNB, alerting him to the fact that R51,000 had been withdrawn from his investment account...