‘Callous’ car dealer meets its match as buyer of dud car fights back
He's won an important victory over them, but vows that his fight for justice is far from over
A disgruntled car buyer won his case at the National Consumer Tribunal (NCT) after it ordered a dealership to pay back the money – and pay a fine – for selling him a vehicle in a bad condition.
In September 2015, Lumkile Mkwalo, 49, purchased a used 2007 model Audi A3 from the Mystical Summer Trading dealership, which trades as Ultimate Auto in Vereeniging, for R111,995.
But three months later, on New Year’s Day in 2016, the vehicle broke down. He had it towed to the dealership, which repaired the car, but upon collection, he was told to pay R20,000 to the repair costs before he could receive the vehicle...