Scenery, service, size impress SA’s top-end travellers


Scenery, service, size impress SA’s top-end travellers

New ratings report reveals their top picks for hotels and game lodges across the country

Senior reporter

SA’s seasoned travelers have spoken.
They’ve named the Twelve Apostles Hotel and Spa, Lost City, Beverley Hills, Mount Nelson and The Oyster Box as their top five establishments of choice.
New World Wealth, Sandton-based global market research company, spent a year interviewing top-end travel agents and frequent travellers across SA, doing site visits and tracking online compliments and complaints, to glean which were their top hotels and game lodges for its latest ratings report.
Andrew Amoils, head researcher at New World Wealth, said the criteria for the hotel ratings – which are in no particular order – include location, service, views and scenery, iconic status, facilities and quality as well as size of the rooms.
When it came to game lodges in SA, travellers and agents named their top five choices as Savanna, Ngala Tented Camp, Bushmans Kloof, Londolozi and Singita.
All except Bushmans Kloof in the Cederberg are in the Kruger National Park.
The ratings report described the Lost City at the Sun City resort as “beautifully designed”.
“It is very evident that no expense was spared during its construction. It offers guests a host of activities, including live shows, a world-class casino, two top golf courses, game drives, jungle walks and a world-famous Valley of the Waves swimming area.”
Durban’s Beverly Hills, according to the report, has “consistently been one of the top luxury hotels in SA for over 50 years”.
The report also said one of SA’s oldest luxury hotels, the Mount Nelson in Cape Town, exuded “class”, adding that its “high tea is legendary”.
The Twelve Apostles Hotel and Spa, The Oyster Box and Bushmans Kloof game lodge all belong to the Red Carnation Group.
Wayne Coetzer, the Oyster Box’s general manager, said: “Our guests want to know that if they’re going to spend their hard-earned cash on luxury accommodation, they want to be assured that every aspect of the experience is exceptional.
“It is widely accepted that in order to create wealth, your money has to work for you while you sleep – where better than at The Oyster Box?”
Michael Nel, general manager of the Twelve Apostles Hotel and Spa, said the establishment had a “strong connection” with its guests.
“We listen to what they say to us and use the feedback from them to continually improve and hone our delivery at every level of the business.”

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