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Renting a car? Get to the bottom of it before the waiver wavers

Ideas

IN YOUR CORNER

Renting a car? Get to the bottom of it before the waiver wavers

Consumers have no idea just how financially catastrophic renting a car can be if things go wrong

Consumer journalist

Many companies don’t understand or respect the role of the media and so don’t feel compelled to respond to media queries about their operations.

So it’s not all that unusual for my media queries to be ignored, mostly by small companies. 

Others answer some questions and ignore the trickier ones, or decline to answer questions such as “How many other customers did this happen to?”, saying that’s far too confidential a detail to be shared with the public...

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