Nothing basic about the drama that can come with an entry-level ...

Ideas

Nothing basic about the drama that can come with an entry-level car

A woman learned the hard way when she bought a ‘cheap’ Renault Kwid that turned out to be anything but

Consumer journalist

New cars going horribly wrong – it’s a complaint that lands in my inbox all too often, and with it, the disappointed, furious new owner’s desperate wish that the dealership “takes back” the car and refunds them.

Alas, that seldom happens, and almost never when the persistent problems aren’t what the industry refers to as “safety critical” – think defective steering or brakes.

Some “Monday car” owners are elated when told the dealership will take the car back. That is until they discover that what they mean is they’ll refund them the car’s “book value” – in other words, far, far less than they paid for their “brand new” car...

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