IN YOUR CORNER
There is no complete security in the Consumer Protection Act
Woman cancels contract she thought would finish in a month, but company surprises her with three-month cancellation notice
If a company or an industry wants a self-serving legal interpretation of the Consumer Protection Act, they will have no trouble finding it.
That’s a sobering thought with the 10th anniversary of the CPA just days away.
The best example of that is the cellphone industry’s argument that the CPA’s requirement that prepaid vouchers – specifically the value of them – may not expire for three years, does not apply to prepaid data or airtime...