There is no complete security in the Consumer Protection Act

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There is no complete security in the Consumer Protection Act

Woman cancels contract she thought would finish in a month, but company surprises her with three-month cancellation notice

Consumer journalist

If a company or an industry wants a self-serving legal interpretation of the Consumer Protection Act, they will have no trouble finding it.

That’s a sobering thought with the 10th anniversary of the CPA just days away.

The best example of that is the cellphone industry’s argument that the CPA’s requirement that prepaid vouchers – specifically the value of them – may not expire for three years, does not apply to prepaid data or airtime...

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