Dodgy decoder cold-callers send out a poor signal to consumers

Ideas

Dodgy decoder cold-callers send out a poor signal to consumers

And in good news ... Standard Bank has fully reimbursed the estate of the pensioner defrauded in a vishing scam

Consumer journalist

I always get worked up when I get cases about dodgy dealings or outright fraud, but I get particularly outraged when the victims are vulnerable elderly folk.

Two words in Germiston pensioner Zoe Mtwa’s e-mail of last week leapt off the screen at me. She began by saying that at the beginning of the year a woman who she assumed was “from DStv” called her with a “special offer” of two decoders, two remotes and two dishes. “She also said my instalment would reduce from the R499 which I was paying.

“I asked: ‘What’s the catch?’ That woman said: ‘No Mama, there’s no catch, but there’s an amount for airtime that you can pay extra if you want to.’ I told her I buy my own airtime, thinking she was talking about phone airtime...

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