IN YOUR CORNER
One mistake when booking a flight and your costs could soar
As one Kulula customer learned the hard way, you have to be very cautious indeed when doing an online booking
It began with a tweet.
“Dear Kulula,” wrote Julian Rademeyer. “I know that I made an utterly stupid mistake and screwed up a flight booking. But to try and charge me far more than the original flights in ‘change fees’ is a complete scam.
“Cheaper to cancel the original flight and lose everything I paid. Last time I book with you.”..