How can SIM-swap fraud still be happening?

Ideas

How can SIM-swap fraud still be happening?

FREE TO READ | Cases have me dropping my head in despair, but cellphone networks often deny liability

Consumer journalist

My inbox is not for the fainthearted at the best of times, but it’s the bank fraud cases that mostly have me dropping my head onto my desk in despair.

A crook intent on raiding your bank account by means of an electronic funds transfer (EFT) needs to impersonate you to get a one-time-pin (OTP) from your bank, via your cellphone network.

In 2017 a Vodacom agent was found by the network’s investigators to be doing fraudulent SIM swaps for a crime syndicate operating from a Johannesburg prison...

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