This job is murder: It’s all too much for Facebook content ...

Ideas

This job is murder: It’s all too much for Facebook content cleaners

Teams of reviewers in 12 global centres are exposed to up to 8,000 vile posts each day - then it's counselling time

Matthew Field

Just a few streets from the sangria-topped tables of Barcelona’s Sant Martí district, workers in a vast open-plan office are being exposed to some of the vilest content on the internet.

From videos of beheadings to neo-Nazi slogans and child pornography, hundreds of employees at CCC, a moderation outsourcing firm for Facebook, are trying to stem the tidal wave of disturbing content on the social media site.

“It is no secret, [we see] content that can be violent – violent in a way that you react to,” says one reviewer...

This article is reserved for Times Select subscribers.
A subscription gives you full digital access to all Times Select content.

Times Select

Already subscribed? Simply sign in below.

Questions or problems?
Email helpdesk@timeslive.co.za or call 0860 52 52 00.

Previous Article

Next Article